Shipping & Returns

We want you to love your Caviere experience from the moment you place your order.

  • Complimentary Shipping

    Free standard shipping on orders over $100 within the United States.

  • 60-Day Returns

    Not satisfied? Return within 60 days for a full refund. No questions asked.

  • Satisfaction Guaranteed

    Every device is inspected and tested before it reaches your door.

    Shipping

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    Standard shipping takes 3-5 business days within the United States. Expedited shipping (1-2 business days) is available at checkout for an additional fee. All orders include tracking.

    We currently ship within the United States. International shipping is coming soon. Join our mailing list to be notified when we expand to your region.

    Every Caviere order arrives in our signature matte-black packaging, designed to protect your device and serums during transit. The unboxing experience is part of the ritual.

    Yes. You will receive a confirmation email with tracking information as soon as your order ships. You can also track your order anytime at the link in your confirmation email.

    Returns & Exchanges

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    We offer a 90-day satisfaction guarantee. If you are not completely satisfied with your purchase, contact us within 60 days of delivery for a full refund. The device must be returned in its original packaging.

    Email us at info@caviere.com with your order number and reason for return. We will provide a prepaid return label within one business day.

    Unopened serum refills may be returned within 60 days. For hygiene and safety reasons, opened or used serum cartridges cannot be returned.

    Refunds are processed within 5-7 business days of receiving your return. The credit will appear on your original payment method.

    Questions?

    Our team is here to help. Reach out at info@caviere.com and we will respond within 24 hours.